Terms & Conditions

Scope of warranty

We provide 2 Years warranty for our USB keys. If you know that your USB key is bad you can send to our address and we try to repair or replace with snew one.

Warranty Exclusion and Limitations:

  • Defects or damage resulting from use of the products in other than their normal and customary manner, e.g, in excess of their maximum specification or operating instruction.
  • Defects or damage from misuse, accident, neglect, improper testing installation, alteration or modification of any kind, or spillage of food or liquid.
  • roducts which have had the identification void removed or made illegible.
  • Any other defects or faults which occur for reasons beyond the reasonable control of Ozgur Oz or our resellers.

How to get warranty service

Return the products to the outlet from which the products was purchased. All warranty claims must be presented within the applicable warranty period(s) above and accompanied by a valid proof-of-purchase. Send please to our address (check contact link).

Service in Russia
We have been using SDB from the time when it was developed together with GSM Key. And from that time we found a great improvement in interface and all the functions of the program. The best thing is that authors using advises of testers, just to make the program better and better. Thanks a lot for this great product!

GSM centrum Ltd.
You can find any orders if you are owner of SDB 2008. I never met with this great sophisticated product. I advise it!
Michal Vavra

Service database can write the valid record for receiving to compaint and then print it. You can easily find your order by serial number. SDB 2008 is general and easy for use.
Alice Kubikova

We stopped to use our letter of dispute from our eshop and start to use this great software.
Libor Tušar

We are content with new service database.
Pavel Durcansky

New program use reliability database.